1. Introduction
Creāt Studio, LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our Site and use our services.
2. Information Collection
We collect information that you provide directly to us, such as when you:
- Sign up for our newsletter.
- Take the ArtDNA® Quiz.
- Request product recommendations.
- Contact us for support or with questions.
The types of information we may collect include your name, email address, quiz responses, and any other information you choose to provide.
We also collect information automatically when you use our Site, such as:
- Log information: details about your use of the Site, including browser type and language, access times, pages viewed, IP address, and referring website.
- Device information: details about the device you use to access our Site, such as hardware model, operating system and version, unique device identifiers, and mobile network information.
- Cookies and similar tracking technologies: We use cookies and similar technologies to collect information about your interactions with our Site. For more detailed information, please read our Cookie Policy.
3. Use of Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests.
- Communicate with you about products, services, offers, promotions, and events.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Personalize and improve the services we provide.
4. Data Sharing
We may share information about you as follows:
- With affiliates and partners to facilitate our services.
- With third-party vendors, consultants, and service providers who need access to information to perform work on our behalf, including Stripe for secure payment processing (see Stripe’s Privacy Policy) and Brevo for communication and data management (see Brevo’s Privacy Policy).
- In response to a request for information if we believe disclosure is required by applicable law, regulation, or legal process.
- If we believe your actions are inconsistent with our agreements or policies, or to protect the rights, property, and safety of Creāt Studio, LLC or others.
- With your consent or at your direction.
5. User Rights
You have the following rights regarding your information:
- Access: You can request access to the information we hold about you.
- Correction: You can request that we correct or update any incorrect or incomplete information.
- Deletion: You can request that we delete your information, subject to certain exceptions.
- Objection: You can object to the processing of your information in certain circumstances.
To exercise these rights, please contact us at the contact information provided below.
6. Data Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings. For more detailed information, please read our Cookie Policy.
8. Changes to Privacy Policy
- Payments for services, such as look book consultations, are processed securely via Stripe.
- Cancellations made at least 48 hours prior to the scheduled appointment are free of charge.
- Cancellations made less than 48 hours prior to the scheduled appointment will incur a fee of 75% of the consultation price.
- Once services are rendered (e.g., completion of reports or look books), refunds are not issued.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our information practices and the ways you can help protect your privacy.
10. Contact Information
If you have any questions or need further information about this Privacy Policy, please contact us at:
Creāt Studio, LLC
Email: info@theartdnaquiz.com