Returns & Exchanges Policy
Because all of our products are made to order through our print-on-demand partner, we do not accept returns or exchanges. Each item is custom printed just for you, which means we cannot restock or resell returned products.
Please review sizing charts and product information carefully before placing your order.
If your order arrives damaged, defective, or incorrect due to a printing or fulfillment mistake, please contact us within 14 days of delivery with your order number and photos of the issue. We’ll work with you to resolve the problem quickly.
We appreciate your understanding and support of our small business model built on custom printing.
Frequently Asked Questions
Because every product is custom-made, we can’t accept returns or exchanges if you ordered the wrong item, size, or simply change your mind. Please double-check all details before checkout!
If your order arrives damaged, defective, or the wrong item was sent, email us within 14 days with photos of the packaging and product, and your order number. We’ll make it right!
We proudly donate 3% of every ArtDNA® Shop sale to organizations and programs that support arts education and creative wellness in our community.
Giving Back
3% of every sale from the ArtDNA® Shop is donated to inspiring creative wellness and arts education initiatives. When you shop with us, you help make a difference.